Under the immediate supervision of the Technical Support & Training Director, and in collaboration with the Technical Support team, Research & Development team and Product Sales team, the selected applicant will be responsible for providing training services to our customers.
Training at our Headquarters office and On-Site
- To provide training to selected groups of customers on the programming of our controllers and the use of our software for the management of the controllers and control device. Note: The training courses can be given at the offices of Distech Controls or on the customer premises.
- To manage the equipment, the work stations and software that is required to provide the training.
- To be proactive by improving the available tools and the internal processes within the department.
- To ensure the training facilities are fully equipped for training sessions at least once every two months.
- To create and/or update the training material and the training support tools which are offered to our customers via the corporate website.
- To develop and update new content for the training courses.
- To take part in the development of the products by providing feedback gained from the customer on their requirements as it pertains to our product’s functionality.
- To communicate suggestions for changes/modifications to the development team as per our ISO procedures and policies that are in place.
- To stay up to date with new technologies and products in the field related to the Distech controls product line.
- To assist in the development the on-line training (e-learning) and/or any other training projects required by the immediate supervisor.
Mandatory:
- Practical Training/Trainer Qualifications required
- University degree or Technical Certificate in HVAC/Controls or any other relevant experience in technical training.
- Minimum of 5 years experience in one or more of the following fields:
- Technical Training
- Technical Writing
- HVAC Systems
- Building Automation
- Instrumentation and Controls
- Information Systems and Programming
- Process Control
Important:
- Programming and configuration of computer networks or IT systems.
Assets:
- Knowledge of the EchelonÒ LonWorks, BacNetÒ, Modbus, EIB, or other Control Systems Communication protocols.
- Tridium Niagara AX Certified trainer
- Knowledge of Access Control, CCTV and Lighting Systems.
- Demonstrates excellent communication skills
- Structured and well organized
- Capable of giving presentations in front of large crowds
- Courteous with a positive attitude
- Proactive, Autonomous and demonstrates Leadership
- Willingness to learn and take on new responsibilities
- Resourceful and capable of handling multiple simultaneous tasks
- Excellent interpersonal skills
- Disciplined and observant
Mandatory:
- Valid passport for travelling
Assets:
Ability to speak one of the following languages:
- Spanish
- Cantonese
- Dutch
- Hindu
- Japanese
- Arabic
Distech Controls develops, produces and markets innovative building automation solutions, including open-communication-based direct digital controls, wireless detection, and system software.
Why work for Distech Controls?
- Dynamic workplace
- Competitive salary and extensive benefits
- Annual bonus
- 5 movable holidays
- Fast-growing international company
- Modern working environment, close to Quartier Dix 30
- Fitness club
- Continuing professional development program
- Reward program
- Winner of the Canada’s Top 50 SME competition
If you want to work for a fast-growing international company in the energy industry, look no further: recrutement@distech-controls.com
